Returns
Return Policy
Our Return Policy
Each Flightline Furniture piece is handcrafted with care and built in small batches. Because our products are handmade, we want every customer to feel confident before placing an order.
Returns
Returns are accepted within 14 days of delivery for unused items in their original condition. Items must be free from damage, wear, or modification.
Custom Orders
Custom or personalized pieces are final sale and cannot be returned unless they arrive damaged or defective.
Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can review the issue and help make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or there was an error with the order. For custom orders, original shipping or delivery fees are non-refundable.
Refunds
Once the returned item has been received and inspected, eligible refunds will be issued to the original payment method.
Questions about a return? Contact us at [email protected].
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